Terms & Conditions
Last Updated: May 2026
1. Introduction
Welcome to Salves Apothecary. By accessing this website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. These terms govern your relationship with Salves Apothecary in relation to this website.
2. Eligibility
By using this site, you represent that you are at least 18 years of age. Our products are intended for adult use only. You are responsible for ensuring that the purchase and importation of our medications are legal in your jurisdiction.
3. Product Information
All products listed on Salves Apothecary are sourced from licensed manufacturers and comply with EMA (European Medicines Agency) standards. While we strive for accuracy, we do not warrant that product descriptions or other content are error-free. The information provided is for educational purposes and should not replace professional medical advice.
4. Orders and Payments
All orders are subject to acceptance and availability. We reserve the right to refuse service or cancel orders at our discretion. Prices are subject to change without notice. All payments are processed securely via encrypted channels.
5. Shipping and Delivery
We provide fast and discreet delivery across the UK, Germany, France, and all EU countries. Shipping times are estimates and not guarantees. We are not responsible for delays caused by customs or local postal services. All items are packed in unmarked, neutral packaging to ensure your privacy.
6. Returns and Refunds
Due to the pharmaceutical nature of our products, we cannot accept returns once the packaging has been opened or the seal is broken. If your order arrives damaged or incorrect, please contact us within 48 hours for a replacement or refund.
7. Privacy and Data Protection
Your privacy is our priority. Please review our Privacy Policy to understand how we handle your personal and medical information in compliance with GDPR regulations.
8. Limitation of Liability
Salves Apothecary shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or website. Use medications only as directed by a healthcare professional.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the European Union, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
Contact Us
If you have any questions about these Terms & Conditions, please contact us at info@salveapothecary.com.